If you are looking for MSC cruises careers, here is a list of various cruise ship job positions in the Dining Service dept. MSC Cruises has various cruise ship jobs positions in the hotel industry.
1.Assistant Restaurant Operations Manager
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Restaurant Operations Manager
Job Description
An exciting opportunity exists for a world class assistant restaurant operations manager to join our newly created luxury travel brand “Explora Journeys”. Under the general guidance of the restaurant operations manager, maximize guest satisfaction and ensure high quality service by leading and motivating the team in any venue on board, preventing and handling guest issues creating an overall pleasant dining experience. All works are carried out in line with the company’s guidelines and policy.
Responsibilities
- Checks the restaurant reservations, cruise arrival list, and VIP list to ensure that the crew is aware of VIP guests, packages and use name when appropriate.
- Follows-up with Guests to ensure satisfaction; gives special attention to VIP’s and demanding guests and establishes strategies to improve the quality of the Guest experience.
- Continuously seeks to endeavor and improve the department’s efficient operation.
- Evaluates staff and discuss their strengths and weaknesses with the Restaurant Managers, giving special attention to the new employees.
- Maintains own working area clean, tidy and in good shape; reports defective materials and equipment to the appropriate colleagues.
- Knowledgeable of the Food Operations, (menus, cooking methods applied, menu cycles and presentation standards).
- Accepts a flexible schedule when necessary to ensure outstanding service to the Guests.
- Assigns and/or delegates working hours and side duties for all restaurant staff.
- Ensures that all special requests are fulfilled as per Guest requirements.
- Provides direction to peers.
Qualifications
- A minimum of 4-year experience in the position with diverse luxury Hospitality and/ or luxury Cruise lines.
- Fluent in oral and written English (working & safety language of the Company). Ability to speak, read and write any additional language (German, Italian, Spanish, Portuguese, French) is considered as a plus.
- Certified in Food Safety/HACCP.
- High School Graduate.
- A certificate, diploma or document to certify a full professional knowledge of overall dining operations.
- Sound knowledge of accounting and computerized dining systems/software.
- Demonstrated skills in one-on-one communications with Guests. Above average skills in tactful and diplomatic problem handling
Visa requirements (if any)
Possesses a valid passport and seaman book if available.
To Apply Visit: https://www.careers.msccruises.com/vacancies/onboard-jobs/search?paramS=__3__17__1
2. Restaurant Manager
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: F&B Manager
Job Description
An exciting opportunity exists for a world class restaurant manager to join our newly created luxury travel brand “Explora Journeys”. Under the general guidance of the F&B manager maximize guest satisfaction and food and beverage profitability by managing the restaurants and its staff and execute food and beverage marketing and sales strategies. All works are carried out in line with the company guidelines and business plan, the departmental business plan, and Explora Journeys guidelines and service concepts.
Responsibilities
- Checks the restaurant reservations, cruises arrival list, and VIP list to ensure that own staff is aware of VIP guests, packages and use name when appropriate.
- Assists over menu changes and or relevant feedbacks together with corporate chef and corporate office plans and coordinates in-house.
- The restaurant manager supervises and budgets works pro-actively to minimize complaints from guests.
- Follows up with guests to determine satisfaction; measures results and establishes strategies to improve the quality of the guest experience.
- Demonstrates understanding and practical knowledge of food safety as defined in company manuals.
- Accepts flexible work schedule necessary for uninterrupted service to ship guests.
- Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual.
- Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function.
Qualifications
- A minimum of 4-years experience in the position with diverse luxury Hospitality and/ or luxury Cruise lines
- Fluent in oral and written English (working & safety language of the company). Ability to speak, read and write any additional language (German, Italian, Spanish, Portuguese, French) is considered as a plus.
- Certified in Food Safety/HACCP.
- High School Graduate.
- A certificate, diploma or document to certify you have a full and professional knowledge of dining overall operations.
- Sound knowledge of accounting and computerized dining systems.
- Demonstrated skills in one-on-one communications with Guests.
- Above average skills in tactful and diplomatic problems handling.
- Sound supervisory skills and proven ability to work in a harmonious productive team environment.
Visa requirements (if any)
Possess a valid passport and seaman book.
To Apply Visit: https://www.careers.msccruises.com/vacancies/onboard-jobs/search?paramS=__3__17__1
3.Waiter
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Maître d / Assistant Maître d
Job Description
An exciting opportunity exists for a world class waiter to join our newly created luxury travel brand “Explora Journeys”. While establishing a friendly relationship with guests, the waiter provides excellent and professional dining service to guests in any assigned venue, presenting the menus and suggesting particular courses and drinks.
Responsibilities
- Checks the restaurant reservations, cruises arrival list and VIP list to ensure that own staff is aware of VIP guests, packages and use name when appropriate.
- Assists over menu changes and /or relevant feedbacks together with corporate chef and corporate office plans and coordinates in-house.
- The restaurant manager supervises and budgets works pro-actively to minimize complaints from guests.
- Follows up with guests to determine satisfaction; measures results and establishes strategies to improve the quality of the guest experience.
- Demonstrates understanding and practical knowledge of food safety as defined in company manuals.
- Accepts flexible work schedule necessary for uninterrupted service to ship guests.
- Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual.
- Continuously seeks to endeavor and improve the department’s efficient operation and knowledge of own job function.
Qualifications
- A minimum of 4-years experience in the position with diverse luxury Hospitality and/ or luxury Cruise lines
- Fluent in oral and written English (working & safety language of the company). Ability to speak, read and write any additional language (German, Italian, Spanish, Portuguese, French) is considered as a plus.
- Certified in Food Safety/HACCP.
- High School Graduate.
- A certificate, diploma or document to certify you have a full and professional knowledge of dining overall operations.
- Sound knowledge of accounting and computerized dining systems.
- Demonstrated skills in one-on-one communications with Guests.
- Above average skills in tactful and diplomatic problems handling.
- Sound supervisory skills and proven ability to work in a harmonious productive team environment.
Visa requirements (if any)
Possess a valid passport and seaman book.
To Apply Visit : https://www.careers.msccruises.com/vacancies/onboard-jobs/search?paramS=__3__17__1
4. Assistant Maitre D’Hotel
ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)
BUSINESS AREA: Hotel
LINE MANAGER: Maître D’Hotel
Job Description
An exciting opportunity exists for a world class assistant Maître D’Hotel to join our newly created luxury travel brand “Explora Journeys”. The Assistant Maître D’Hotel supervises all Dining Service Team members in order to provide excellent service to guests.
Responsibilities
- Controls all restaurant service stations are clean and the mise en place is correct before and after every service
- Controls the daily work of Dining Service Crew in the assigned restaurant;
- Handles and resolves Guest complaints regarding dining quality and service;
- Supports the Maître D’Hotel in cost control responsibilities through close monitoring of the inventory;
- Assists the Maître D’Hotel, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service.
Qualifications
- Education within hotel/catering industry or equivalent experience in 4/5 star restaurant, hotel or resor
- Fluent English, oral and written. Any additional European language is considered an advantage (Italian, Portuguese, German, Spanish and French)
- Good management and organization skills
- Interpersonal and communication skills
- Passion about hospitality and customer service driven
- Cruise industry experience is an advantage
- Computer literacy.
Visa requirements (if any)
Possess a valid passport and seaman book.
To Apply Visit: https://www.careers.msccruises.com/vacancies/onboard-jobs/search?paramS=__3__17__1
