Get Paid to Listen to Recorded Calls from Home. Some of these options in this guide allows you to work whenever you want while others offer full time positions with benefits. We have curated a list of some of the best companies hiring for these roles.
1. Quicktate
They provide transcription and call auditing services. If you choose to work in call auditing you’ll help businesses improve customer service by analyzing phone conversations. Your job will be to summarize, evaluate and provide insights on these calls.
They also offer transcription work. This involves transcribing short voicemail messages, memos, legal files, medical files and more. The flexibility of this job makes it a great option for those looking to earn money outside of their regular work or school schedule.
How to Apply
- Visit the Quicktate website and go to the “Call Auditing” section.
- Click on “To become a transcriber, click here.”
- Sign up and take a quiz to determine your eligibility.
- Earnings: $17 to $32 per hour. The company operates 24/7
Requirements
- Strong spelling and punctuation skills
- Ability to follow instructions
- Good listening skills
- A home office setup
- No formal experience required but some transcription knowledge is beneficial
Quicktate has a 2.8-star rating on Glassdoor indicating mixed experiences among workers.
2. BusPatrol – Full-Time Quality Assurance
They are currently hiring a Bilingual Call Center Quality Assurance Analyst for a remote full-time position. This role pays $22 per hour and is available until the end of 2025. It requires monitoring, analyzing and evaluating call center performance to ensure quality standards are met.
Job Responsibilities
- Listen to real-time and recorded calls
- Evaluate agent performance
- Provide feedback to call center representatives
- Track data accuracy and provide reports
- Recommend process improvements to management
Qualifications
- High school diploma
- Bilingual in English and Spanish
- 1-3 years of call center experience
- 2-4 years of quality assurance experience
- Familiarity with Five9 software (preferred but not required)
BusPatrol offers a 4.5-star rating for benefits and has 500–1,000 employees. While it is a contract role it provides a structured, well-paying opportunity for those with customer service and auditing experience.
3. Tortexperts
They are a performance based marketing company looking for an Intake QA Coordinator. This role is open to applicants in various countries making it an excellent choice for international job seekers.
Job Responsibilities
- Audit case intakes for accuracy and compliance
- Review recorded calls for quality assurance
- Process and log return cases
- Work closely with the QA and operations teams to identify trends
Qualifications
- Experience in quality assurance auditing (call reviews or case audits)
- Knowledge of Salesforce, ClickUp, and Retool
- Strong attention to detail and communication skills
- Preferred background in legal intake or customer service
Benefits
- 100% company-paid medical, dental and vision insurance
- 401(k) match up to 6%
- Unlimited PTO
- Work-from-home equipment budget
- Fully remote position
It has a 2.8-star rating on Glassdoor. The estimated salary range for Quality Assurance Coordinators is $59K to $94K per year.
4. Humanatic
Earn extra income by listening to recorded phone calls and answering basic questions. Unlike other roles there is no transcription required and all calls are pre-recorded so you won’t have to interact with customers.
Earnings and Reviews
- Pays $1–$4.50 per hour,depending on skill and accuracy
- Weekly payments via PayPal
- Ideal for international users where the cost of living is lower
3.2-star rating on Glassdoor with 70% of users recommending it
This is a great low commitment option if you’re just looking for extra money. However, due to the low pay it may not be worth it for those in high cost living areas.
