Elevate Labs is currently seeking to hire for various remote positions. We have gathered various Elevate Labs Available Careers. Good luck in your job search.
1. Remote Senior Content Designer
We’re looking for an autonomous, proactive Senior Content Designer to work with the Balance product team. This is a fully remote position anywhere in North America or South America; however, we have a preference for candidates based in or around Los Angeles, CA.
Location: Los Angeles, CA
Job Type: Full-Time
Responsibilities
- Write intuitive copy that creates a meaningful, cohesive experience and helps our customers easily navigate through Balance
- Collaborate with Product Managers, Designers, Engineers and other Content team members to solve complex product problems
- Collaborate with Data Analytics, Customer Support and Marketing team members to develop a deep understanding of our products and how our customers interact with them
- Write and review UX product copy in Figma wireframes
- Analyze existing product content, focusing on opportunities for improvement
- Create multiple versions of product copy for A/B test experiments with the goal of optimizing every step of the UX
- Maintain a generalist mindset, proactively flexing into game, meditation and other types of content work as needed
Qualifications
- 6+ years of UX writing experience with at least some experience working on mobile apps
- Solid understanding of UX writing principles, processes and best practices
- Superior project management skills within a high-velocity environment
- Ability to distill complex ideas down into approachable language
- Customer obsession and extreme passion for user-focused product experiences
- Excitement about testing and iterating on your work, leaning on data and user research to inform your decisions
- Experience working in a remote environment
- Experience working in the education, meditation and or health and wellness fields
- Experience working at a lean startup
- Experience with growth and monetization content
Benefits
- Competitive salary and equity
- Medical, dental and vision insurance for you and your family
- Distributed team flexibility with a home-office stipend and co-working reimbursement
- Annual learning, wellness and travel stipends
- Generous PTO, flexible sick leave and paid parental leave
- Annual company meetup in a fun location
TO APPLY: https://jobs.lever.co/elevatelabs/cca4eb02-2269-425c-a513-ddb8ee73f993
2. Remote Customer Support Agent
This role requires balancing agility with customer obsession, all while managing tight timelines and constantly evolving business needs. This is a full-time, fully remote position anywhere in the United States, with a schedule aligned with West Coast working hours. It is not a requirement that you be based on the West Coast, but you will be asked to tailor your schedule to PST.
You must be able to work one or both weekend days and holidays, and be comfortable with a periodically changing schedule.
Location: Remote
Job Type: Full-Time
Responsibilities
- Be an unwavering customer advocate via inbound email and social-channel customer support upholding our mission of world-class service.
- Strive for one-touch resolution through root cause analysis and by prioritizing and multitasking a large volume of inbound contacts with attention to detail and ownership.
- Identify patterns in customer reports and investigate, test and reproduce technical issues with medium complexity while maintaining customer satisfaction and Elevate’s brand image.
- Understand and meet expected personal metrics such as Volume, Handle Time, Time to Resolution, Customer Satisfaction Rating and more.
- Provide peer-to-peer support by leading with patience, empathy and a deep understanding of our products and customer needs.
- Question the status quo and proactively highlight areas where we can do better to help drive process and policy decisions.
- Help keep internal and external knowledge bases and documentation up-to-date.
Qualifications
- 3+ years of customer support experience
- 2+ years of experience supporting educational apps and/or software or other technical support
- Experience with Zendesk or similar customer management tools
- Excellent verbal and written communication skills with a strong attention to detail
- Intellectual curiosity – if you don’t know the answer, you’ll find out
- The ability to balance pace and precision, multitasking and prioritizing urgent needs
- A passion for customer service and the ability to execute at a high rate of speed and accuracy
- Experience working in a fully remote work environment with teammates operating across various time zones
- Experience working for a startup or other fast-growth company
Benefits
- Competitive salary and equity across all geographies
- Medical, dental and vision insurance for you and your family
- Distributed team flexibility with a home-office stipend and co-working reimbursement
- Annual learning, wellness and travel stipends
- Generous PTO, sick leave and paid parental leave
TO APPLY: https://jobs.lever.co/elevatelabs/2c7408e1-1fba-426f-9a58-75ff737864af
3. Remote Principal Product Designer
We’re looking for a stellar Principal Product Designer to help us take our mental fitness tools to the next level. As a part of our world-class design team, you’ll work with product-oriented engineers, content strategists, and other stakeholders to help build stunning, thoughtful, and impactful experiences
This is a fully remote position anywhere in North America or South America however, we have a preference for candidates based in or around Los Angeles, CA.
Location: Remote
Job Type: Full-Time
Responsibilities
- Independently lead complex design projects delivering beautiful and creative results
- Collaborate closely with cross-functional partners to solve deep problems with simple and elegant solutions that deliver value to our customers
- Utilize strong communication skills to articulate decisions and advocate for design excellence
- Foster talent by mentoring fellow designers to help them develop and improve their skills
- Work lean and fast as part of a small, high-impact and high-output design team
- Directly influence product and company decisions
Qualifications
- 5+ years of experience working on beautifully designed mobile products
- Design portfolio that demonstrates outstanding UX and UI work
- Deep-rooted user empathy and excellent visual and interaction design skills
- Comprehensive understanding of mobile design patterns
- Hunger to challenge yourself, learn new things, tackle complex problems and level up your collaborators
- Highly proficient in Figma
- Self-motivated and proactive
- Collaborative and communicative, with a track record of giving and receiving impactful feedback, sharing insightful opinions and asking thoughtful questions
- Experience building or working with meditation, educational or puzzle-based experiences
- Experience working in a fully remote work environment with teammates operating across various time zones
- Experience with motion design and animation using tools such as After Effects or Rive
Benefits
- Competitive salary and equity
- Medical, dental and vision insurance for you and your family
- Distributed team flexibility with a home-office stipend and co-working reimbursement
- Annual learning, wellness and travel stipends
- Generous PTO, flexible sick leave and paid parental leave Annual company meetup in fun location
NOTE:
- We encourage you to keep your resume short (one page should do), double-check for grammar errors, and submit it as a PDF.
- During the hiring process, you can expect conversational-style sessions and an in-depth portfolio review.
TO APPLY: https://jobs.lever.co/elevatelabs/ff9432f2-ca42-40aa-bb71-f76ffd9cd58d
4. Remote Senior Backend Engineer (North or South America)
You’ll be responsible for building and maintaining the foundational infrastructure that powers both of our award-winning apps. As we look to grow, your role will be pivotal in developing our backend systems to support a larger portfolio of products. We’re looking for an experienced backend engineer with a deep understanding of scalable systems and a passion for performance & reliability. You’ll collaborate closely with all engineers to build products that educate and delight our customers.
As a senior member of the team, you’ll have the opportunity to guide the direction of our products and our engineering team.
Location: Remote
Job Type: Full-Time
Responsibilities
- Lead the technical design and implementation of complex projects by working closely with Product Management, Marketing, and Content to define problems, come up with solutions and deliver high-performance, reliable backend systems that support our apps
- Introduce new ideas to help the team iterate on process and technology
- Mentor fellow engineers, helping them grow their skills and be open to learning from your teammates as you continue to grow your own skills
- Focus mainly on backend development but occasionally help out your teammates in other areas of the stack (iOS, Android, Data, DevOps, etc.)
Qualifications
- You have 5+ years of professional software experience in backend development
- You are passionate about product-focused problem-solving
- You stay up to date with the latest backend development news and technologies
- You have experience integrating 3rd party APIs, especially single-sign on, purchasing and analytics
- You communicate clearly and are willing to give critical feedback to improve the product
- You can identify areas for improvement and drive projects to completion without a manager consistently directing your work
- You have shipped at least one customer-facing product
- Experience with one or more technologies in our stack
- Experience with backends specifically for mobile apps
- Experience with web or full stack development
- Experience with building and maintaining content delivery systems
- Experience with billing systems like Stripe, App Store & Play Store
- Interest in mental health, brain training and meditation
Benefits
- Competitive salary and equity
- Medical, dental and vision insurance for you and your family
- Distributed team flexibility, with a home-office stipend and co-working reimbursement
- Annual learning, wellness, and travel stipends
- Generous PTO, flexible sick leave and paid parental leave
- Annual company meetup in fun location
NOTE:
- We encourage you to keep your resume short (one page should do), double-check for grammar errors, and submit it as a PDF.
- During the interview process, you can expect conversational-style sessions, some with a technical focus and coding exercises in a common backend language of your choice with Ruby or Python preferred.
TO APPLY: https://jobs.lever.co/elevatelabs/8d89e9a7-2ae0-49fb-892f-2bcea2a25ae8
5. Senior Front End Web Engineer
We’re looking for an experienced Front End Web Engineer who can partner with Design and Product Management to help us build amazing user experiences to complement our award-winning mobile apps. As a senior member of the team, you’ll have the opportunity to help us define our tech stack and drive significant new development.
This is a fully remote position anywhere in North or South America. We are happy to sponsor US visas and green cards, if applicable.
Location: Remote
Job Type: Full-Time
Responsibilities
- You’ll work across our entire web presence, including extensive new development
- You’ll mentor fellow engineers, help them grow their skills and stay open to learning from your teammates as you continue to grow your own skills
- You’ll introduce new ideas to help the team iterate on process and technology
- While front end web will be your focus, you’ll occasionally have the opportunity to help out your teammates in other areas of the stack
Qualifications
- You have 8+ years of professional software experience in front end web development
- You have shipped at least one customer-facing product
- You have helped build a web app from scratch
- You are an expert in at least one major JS/TS framework
- You are passionate about user interface and user experience
- You have experience building complex animations
- You write unit tests and develop code that supports automated testing
- You communicate clearly and are willing to give critical feedback to improve the user experience
- You proactively identify areas for improvement and drive projects to completion without a manager always directing your work
- You stay up to date with the latest web development news and technologies
- Experience with at least some of our stack
- Experience working in the backend
- Experience with web to app funnels
- Experience with Wasm, Rive, CMS and SEO
- Interest in mental health, brain training and meditation
Benefits
- Competitive salary and equity
- Medical, dental, and vision insurance for you and your family
- Distributed team flexibility, with a home-office stipend and co-working reimbursement
- Annual learning, wellness, and travel stipends
- Generous PTO, flexible sick leave and paid parental leave
- Annual company meetup in fun location
NOTE:
Your resume will be reviewed by a human so we encourage you to keep resumes short (one page should do), double-check for grammar errors, and submit it as a PDF.
During the interview process, you can expect conversational-style sessions some with a technical focus and coding exercises.
TO APPLY: https://jobs.lever.co/elevatelabs/b5d46b31-c97e-4bd2-aeba-13589626fbbb
6. Remote Senior Social Media Manager
We are seeking a highly creative and dynamic Senior Social Media Manager to lead and transform our presence on Instagram, TikTok and Facebook. Your mission is to engage our diverse audience, create viral content and authentically represent our brand in ways that resonate with people of all ages who care about mental fitness.
In this role, you’ll establish and own the social media function within our organization from end to end. You’ll be responsible for setting growth strategies, analyzing trends, rapidly creating compelling content and swiftly executing plans to capitalize on emerging opportunities.
This is a fully remote position anywhere in North or South America.
Location: Remote
Job Type: Full-Time
Responsibilities
- Develop and implement social media strategies that will grow and engage our communities on Instagram, TikTok and Facebook
- Stay ahead of social media trends and swiftly create viral content that resonates with our audience and amplifies brand reach
- Collaborate with Design and Content teams to produce engaging copy and visuals
- Oversee the creation and daily management of a social media calendar
- Maintain consistent and authentic tone, voice and imagery while pushing boundaries and innovating across platforms
- Utilize analytical tools and data insights to monitor performance, inform strategies & optimize content and engagement tactics
Qualifications
- An impressive portfolio showcasing growth and engagement achievements, especially on Instagram, TikTok and Facebook
- A keen eye for social media trends, with a track record of quickly identifying and capitalizing on them
- Experience creating and designing written and visual content that has gone viral
- The ability to craft messages that resonate with a diverse audience
- Confidence in leveraging analytics to inform and refine strategies with a pattern of data-driven decision-making
- Excellent project management skills, working both independently and collaboratively
- Superb written and verbal communication skills with comfortability following style and brand guidelines
- A genuine interest in helping people improve their lives and achieve mental fitness goals
- Experience with influencer marketing and affiliate partnerships
- Background in wellness or education sectors
- Experience creating educational or mindfulness content
- Leadership experience with people management skills
- Familiarity with remote work and collaborating with distributed teams
Benefits
- Fully remote environment
- 401(k) plan
- Competitive salary and equity
- Annual company meetup in a fun location
- Distributed team flexibility with a home-office stipend and co-working reimbursement Annual learning, wellness, & travel stipends
NOTE:
- Your resume will be reviewed by a human so we encourage you to keep resumes short (one page should do), double-check for grammar errors and submit it as a PDF.
- You can expect both a skills assessment and behavioral interviews during which you’ll have the opportunity to showcase your expertise.
TO APPLY: https://jobs.lever.co/elevatelabs/30812d16-095a-4e1c-8db4-188cdd0528c3
