Available Cruise Ship Jobs

We have curated a list of various cruise ships offering the available cruise ship jobs from disney cruise ship, MSC and Holland America Line.

Disney Cruise Line Careers

Disney cruise ship is seeking to hire the followin cruise ship jobs oppotunities.

1.Show Control Technician – Walt Disney Theatre

Location: Shipboard

Business: Disney Cruise Line

As Show Control Technician- Walt Disney Theater, you will manage the operation and maintenance of all Show Control elements at the Walt Disney Theater for our Broadway/West End Style Musical Theater Production Shows. You will install, set up and operate all Show Control Systems and equipment while providing guidance to the Stage Lighting/Special Effects Technician.

Benefits offered year-round, on contract and off-contract, as long as return contract is signed, including Major Medical Coverage, Short & Long Term Disability, Life Insurance and Retirement Savings Plan Option

Responsibilities

Manage the operation and maintenance of all Walt Disney Theater Show Control elements including intelligent and generic lighting, video projection and control systems, pyrotechnic and special effects systems and other devices
Install, set-up and operate all Show Control Systems and equipment
Test, maintain and fire the Pyrotechnic and Laser systems in the Walt Disney Theatre and for outdoor deck parties
Maintain the proper stock of show consumables.
Provide direction to the Stage Lighting/Special Effects Technician for the maintenance of all show control equipment
Be an important contributor to the WDT Theater Team with responsibilities for load in and load outs, Cast changeovers, new show installations, equipment tests, vendor support, movie premiers and company events

Qualifications

Minimum five years show production experience in a similar role, preferably as a Master Electrician, Chief Electrician, or Show Control Systems operator
Experience with the programming, operation and maintenance of sophisticated theatre lighting systems, including moving lights
Proficiency with video projection systems, theatrical special effects, computerized show control systems, show controllers, AMX and hard disk playback systems
Experience with grandMA lighting consoles, SMPTE time code or MIDI controlled equipment
Can work at height with heavy equipment

Requirements

Have a valid passport and C1/D Seaman’s visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
Undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.

TO APPLY: https://jobs.disneycareers.com/job/united-states/show-control-technician-walt-disney-theatre/391/74723883840

2. Ship Investigation Manager

Location: Shipboard

Business: Disney Cruise Line

As Ship Investigation Manager, maintain through exemplary leadership Disney Cruise Line® security criminal investigation operations at the highest standards. Coordinate with the security teams onboard for investigation and make recommendations to shoreside management in respect to improving security investigation operations. Verify that the operational parameters of the company security criminal investigation philosophies are maintained.

Responsibilities

Verifying that security criminal investigations are compliant with the Ship Security Plan and Disney Cruise Line® policies and procedures
Conduct and control all shipboard criminal investigations, and prepare relevant reports
Create timeline of investigative incidents
Conduct video analysis of security investigations
Liaise and cooperate with shore side law enforcement and security agencies
Complete proper evidence gathering, securing, disposal, and documentation of same
Oversee crime scene preservation
Proactively develop actionable intelligence regarding guest and crew behavior
Interface with other ship departments to develop and share intelligence
Conduct crew policy violations (CPVs) of a criminal nature; assist with non-criminal CPVs
Conduct and memorialize investigation related interviews
Assist with non-criminal accident/injury investigations, when available
Ongoing review and development of security investigations policies and procedures
Training the security team regarding investigations and crime scene and evidence preservation.
Mentoring of subordinate by providing the knowledge, skills, and encouragement to foster personal and professional growth.
Identifying and developing training opportunities.
Communicating with the Shore Side Security Team to verify policy consistency throughout the fleet, where possible.
Provides professional and social guidance to subordinates by exemplary personal behavior.
Coordinate with Ship Security Officer and Chief Security Officer for all shipboard investigations

Qualifications

10 years Law Enforcement/Military investigative experience
Skilled in Criminal Investigation Timeline creation
Demonstrated Intelligence gathering techniques
Excellent report writing
Court and legal case management and preparation of legal cases
Skilled in interview techniques
Skilled with video analytics
Demonstrated interpersonal skills and team building
Skilled in multiple reporting systems

Requirements

Have a valid passport and C1/D Seaman’s visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
Be willing to be appreciative of working and living in a multi-cultural environment
Be comfortable living in a confined space with strict rules and regulations
Adhere to a structured lifestyle, personally and professionally

APPLY: https://jobs.disneycareers.com/job/united-states/ship-investigation-manager/391/74723875872

3. Pastry Chef

Location: Shipboard

Business: Disney Cruise Line

Responsibilities

Assist Executive Pastry Chef to implement, maintain and review all approved menus onboard
Prepare all desserts, cakes and pastries for the restaurant menus
Assist with buffet set up
Instruct crew in the preparation of pastries, cakes and crèmes
Monitor and ensure opening and closing procedures for all kitchens and production areas
Oversee allergy and dietary training of Pastry staff and ensure training is in accordance with strict company LOG’s and guidelines
Oversee proper preparation of special dietary meals and food allergy for guests and crew
Delegate, monitor and review the Chefs operational responsibilities
Strive to meet and exceed guest expectations, never compromising safety and quality, taking corrective action whenever necessary
Ensure Disney Cruise Line and USPH sanitation requirements are met in area of responsibility
Monitor and ensure the preparation and presentation of all products on the restaurant menus
Prepare showpieces, displays, ice cream and sorbets, as well as special request items when needed
Actively participate in all Castaway Cay job responsibilities associated with position and line of business as directed by DCL leadership
Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
Participate in Emergency Duties as specified in the ship Assembly Plan

Qualifications

Minimum five years recent experience as Pastry Chef or Pastry Chef de Partie
Certified Pastry Chef or equivalent degree in Culinary Arts
Excellent technical and functional understanding of the ship based Food & Beverage operation
Proven track record of delivering a high quality product
Be at least 21 years of age
Be able to speak, read and write fluent English
Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
Be able to work a seven-day, 70-84 hour week with limited time off
Be able to adhere to Disney Cruise Line appearance guidelines
Agree to share a cabin with other crew members
Enjoy working in a high-volume, fast-paced, guest-service oriented environment
Be flexible with your work schedule, job duties and work locations
Appreciate diversity among guests and crew

Requirements

Have a valid passport and C1/D Seaman’s visa (DCL will provide you with documents to obtain this)
Complete a pre-employment medical
Obtain a criminal background check
Bring approved work shoes
All new hires are required to undergo drug/alcohol testing within the first week onboard and throughout their contracts. Failure to pass the drug/alcohol testing will result in immediate termination.
Be genuinely interested in a career at sea and willing to live and work onboard a Disney Cruise Line vessel
Be committed to the position you are applying for at least 2-3 contracts before a transfer or promotion
Be willing to follow and perform safety role, emergency duties and/or associated responsibilities as specified in the ship Assembly Plan
Be willing and able to uphold the general safety management responsibilities specified in the Safety Management System in areas and operations under their control
Be willing to follow and embrace United States Public Health requirements and guidelines as well as Environmentality requirements and Company practices
Be willing to share a cabin with other crew members and appreciative of working and living in a multi-cultural environment
Be comfortable living in a confined space with strict rules and regulations
Adhere to a structured lifestyle, personally and professionally

APPLY: https://jobs.disneycareers.com/job/united-states/pastry-chef/391/74723872944

Holland America Line

Holland America Line is seeking to hire the followin cruise ship jobs oppotunities in Central & South America and Africa

1. Assistant Front Desk Manager

Application Deadline: April 24, 2025

Department: Guest Svc

Workplace type: Onsite

Reporting To: Front Desk Manager

The Assistant Front Desk Manager will interact with department managers and supervisors with a

vested responsibility to achieve effective resolution of Guest issues.

Responsibilities

Ensure response is given to all guest requests, concerns and issues without delay and in a professional and courteous manner.
Provide premium guest service by handling all communications, verbal or written, in accordance with the set standards.
Assist with and support the delivery of the elements of the Global Guest Program as specified and as they apply to Guest Services which may include attendance at official ship guest events.
Assist with translations of written company documents and assist international guests in verbal transactions as needed in line with their foreign language proficiency.
As the gatekeeper of all guest issues, ensure accurate records of all guest inquiries, concerns and requests are logged, maintained and managed through AIMS and in accordance with set procedures.
Constantly monitor progress, timeliness, efficiency, and appropriateness of resolution both through interactions and follow up with staff and through monitoring of the AIMS system. Maintain constant awareness of status and direct prompt action when necessary.
Provide regular updates of all guest issues statuses during shift handover procedures.
Keep the FDM / GSM promptly and consistently informed of situations that require the attention of various onboard departments, heads of department or corporate.
Handle compensation issues within guidelines, ensuring optimum balance and adequacy between the severity and nature of the issue and the related offering in each instance. Maintain a constant awareness of subordinate’s actions in that regard, review as necessary and report to the FDM.
Supervise and assume responsibility for all daily operations at Guest Services.
Promote various services and programs as appropriate to generate revenue.
Perform administrative and record-keeping tasks.
Accountable for ensuring cash handling by staff is in compliance with the established policies and accounting procedures.
Provide Guest Service Training during daily, weekly and monthly meetings and monitor staff’s Guest Service performance throughout their shift.
Maintain accurate documentation of each direct report’s performance; hold performance conversations focusing on achievements, progress, development, and opportunities for improvement.
Manage and supervise the Guest Services Learning Path Program to ensure adequate on-the-job training is provided to newcomers.
Oversee the buddy program and facilitate the newcomer’s complete integration to Guest Services.
Own the Mentoring program of assigned subordinates.
Through Mentoring program, support and develop subordinates to strengthen their current performance and prepare them for future advancement. Provide coaching and motivation to the staff to foster tenure.
Provide guidance and oversight to the Guest Service staff and their working schedule to ensure the accurate preparation, effective organization, and completion of their daily duties.
Actively promote the use of the Company’s proprietary Navigator App and be responsible for acquiring the necessary skills and knowledge to effectively assist guests with the workings of the App.
Lead by example in matters of professionalism, ethics, responsibility, integrity, ownership, engagement, and personal presentation.
Maintain effective and productive working relationships with staff, peers, managers, and officers.
Supervising the Guest Services staff and ensuring guest requests are efficiently handled and attended to in a courteous manner and, when situations arise, guests are promptly provided with answers, alternatives, and solutions to issues presented.
Setting the tone and driving a culture of hospitality, respect, courtesy and total service-mindedness in all guest encounters.
Acting as a liaison between subordinate staff, FDM and the onboard departments.
Supervising, under the direction of the FDM, the Guest Services Staff by monitoring and ensuring completion of their daily duties in accordance with company brand standards.
Closely work with the Group & Event Coordinator in overseeing the Night duty, making sure that relevant guest cases are accordingly dealt with and endorsed before ending their shift for appropriate follow up.
Visibility on the floor not only to supervise and assist guests but to also assess the staff performance and provide coaching whenever needed to facilitate prompt resolution to guests’ inquiries.
Maintaining a work environment that fosters the coaching, mentoring and development of subordinate staff in consensus with the FDM.
Reporting to and supporting the FDM / GSM on issues that may affect staff retention and acting swiftly in concert to avoid preventable turnover.
Acting in compliance with all Brand Standards, Operational Procedures, Marine Hotel Regulations and Directives as they apply to the department.
Complying with safety and environmental regulations as they apply to the position. Adhering to and complying with all official regulations issued by local authorities.
Follow and adhere to all health and safety procedures, training and requirements.
Comply with company policy regarding waste separation and environmental compliance.
Conduct regular training with all departmental team members on food waste separation and environmental compliance as per Global HESS policies.

Qualifications

Associate’s Degree
College or University degree or equivalent experience in hospitality management, tourism, cruise ship management or business administration or a related field. International equivalent suffices.
Prefer candidates with ability to communicate in Spanish, German or Dutch, in addition to English
A valid STCW certificate.
Minimum 1-year supervisory experience, guest facing within a Front Office/Hospitality Environment / Guest Services related background. Cruise industry experience is a plus.
The ability to work effectively and constructively across the organization both shipboard and corporate.
The ability to lead and motivate staff.
The ability to be flexible, decisive, and quick thinking.
The ability to handle constantly changing priorities.
A genuine interest in working with and helping guests, the ability to handle complaints and deal with difficult situations.
Must possess strong leadership and TEAM leadership skills.
Must possess strong organizational, multi-tasking and presentation skills.
Able to write and produce operational documentation.
Good working knowledge of computers, internet access, and the ability to navigate within a variety of software programs and internal onboard system/programs.

Requirements

Must be able to perform normal and assigned emergency duties. Must be able to don a lifejacket or immersion suit; crawl; feel for differences in temperatures; handle fire-fighting equipment; and wear breathing apparatus (where required as part of duties).
Must be physically able to participate in emergency lifesaving procedures and drills. All vessel positions require full use and range of arms and legs as well as full visual, verbal and hearing abilities to receive and give instructions in the event of an emergency including the lowering of lifeboats.
Must be able to maintain qualification of the Seafarer Medical Examination and pass the basic safety course.
While performing the essential functions of this job, all team members are required to stand; walk long distances on the ship; use hands to touch, handle or feel; reach with hands and arms; talk, hear, taste and smell. All vessel positions require repetitive motion of bending, climbing, going up and down stairs and lifting more than 25 pounds.
Must be able to work within different temperature ranges and changes— e.g., indoors to outdoors, hot climate, etc.
Passport – valid for a minimum of 6 months beyond a working assignment.
Seafarer Medical Examination to declare fit for duty onboard ships. Must be able to acquire a United States C1D Visa, if required.
Must be able to acquire a European Union Schengen Visa, if required.

APPLY: https://hollandamericagroup.pinpointhq.com/en/postings/9ba0eaf7-d680-4295-9404-c3b047a2fe48

2. Doctor

We are hiring doctors to join Carnival’s fleet of North American brands, including Carnival Cruise Line, Princess Cruise Lines, Holland America Lines, Seabourn and P&O Australia. Successful candidates will be assigned to work four-month contracts onboard our fleet of cruise ships operating worldwide, with two-month intermissions.

Responsibilities

Patient Care Responsibilities
Patient Experience
Professional Responsibilities
Leadership Responsibilities
Public Health and Infection Prevention and Control Responsibilities
Medical Center Administration
Safety and Compliance
Corporate Culture

Qualifications

A degree qualification in medicine
A current registration and license with an appropriate governmental or national regulatory body
A minimum of three years of experience after graduation
Experience in acute care, emergency medicine, or intensive care
The most recent work experience should be in a clinical setting
Experience and certification in point-of-care ultrasound are preferred
A valid ALS/ACLS certificate before joining a vessel
PALS certification is expected within the first year of employment
A Valid passport
Eligibility to be issued a United States C1/D Visa (not applicable for US and Canadian citizens)
Verbal and written fluency in English, both conversational and technical
Computer literacy and experience with Microsoft Windows and Microsoft 365 productivity suite
Experience with the use of electronic health records is preferred
Outstanding interpersonal, customer service, and communication skills
Additional training in advanced airway management, intensive care, Primary Emergency Care, Immediate Medical Care, ECG, Advanced Trauma Life Support, and Advanced Pediatric Life Support is highly recommended, and experience working in private healthcare settings is preferred

Benefits

Single cabin accommodation with a private bathroom
Stewarding services
Access to the ship’s amenities and entertainment
Discounted prices onboard shops and SPA
Free gym access and crew welfare program
Cruise benefits for self and friends and family

APPLY: https://hollandamericagroup.pinpointhq.com/en/postings/22b72f2d-0150-40e1-94f1-9a169cf95358

3. Asst Exec Housekeeper

Department: Housekeeping

Workplace type: Onsite

Reporting To: Executive Housekeeper

This is an Assistant Department Head role that requires previous work experience in cruise ship housekeeping management overseeing at least one of the following areas : Accommodations, Public Rooms, and Laundry Operation. Only those who meet these pre-requisites should apply.

Areas of responsibilities are divided into “Back of the House” and “Front of the House,” including but not limited to guest stateroom areas, public areas, team member areas, laundry / linen and tailor / uniforms operations.

Responsibilities

Assist the Executive Housekeeper to oversee the daily operations and duties in the Housekeeping department.
Support and enforce policies, procedures and best practices throughout the department
Responsible for the daily activities of the onboard Housekeeping operations, as assigned.
Conduct daily / regular pre-shift meetings with Housekeeping Supervisors and regularly attend / monitor pre-shift meetings conducted by Supervisors with Housekeeping team members.
Prepare work schedules for Housekeeping Supervisors and team members within regulatory parameters. All working schedules are to be approved by the Executive Housekeeper.
Monitor, on a daily basis, the work performance of the Housekeeping Supervisors and team members for accomplishment of assigned tasks. Ensure that all work performance meets HAL standards according to Housekeeping policies, procedures and manuals.
Monitor the recording of team member working time and overtime.
Provide prompt follow-up on guest requests / complaints.
Work closely with Guest Services in handling / dealing with guest requests / complaints and follow up promptly.
Provide and coordinate follow-up on technical issues related to guest stateroom areas, public areas, main laundry, self-service launderettes, tailor shop, team member areas and other designated facilities.
Participate in management inspections when required.
Monitor Laundry Operations including daily production, linen distribution, rags production, valet services and linen inventory.
Monitor Tailor Shop production and ensure proper tracking of uniforms issued and to crew members including collection at the end of contract.
Organize, supervise and ensure the proper handling of baggage.
Ensure all training related to ms Nieuw Jakarta Manual, and HOP’s, and other resources are followed accordingly.
Monitor the administration and inventory of items delivered through outside vendors: formalwear, wheelchairs, and liquor done by the Housekeeping Administrator.
Monitor ordering, distribution and collection of supplies, equipment and/or any items or services necessary to the functioning of the department and the accommodation of guests and team members done by Housekeeping Administrator.
Review final store requisition, chemical inventory done by the Housekeeping Administrator.
Maintain a correct inventory of all cleaning equipment and ensure they are in working order.
Maintain a detailed and correct uniform administration. Verify received uniforms and raw material. Submit report to the Executive Housekeeper for review and approval.
Conduct regular counts and submit a regular uniform inventory to the Executive Housekeeper for review and approval.
Ensure maintenance of all assigned areas are in compliance with all company guidelines on public health and are also in compliance with U.S. Public Health standards.
Prepare and review, and check all relevant reports, documents, logs, checklists, public health and safety logs, and any other paperwork necessary to the operation of the department and ensure their accuracy.
Prepare for and participate in public health and other regulatory inspections.
Ensure and enforce that Housekeeping Supervisors and team members work in compliance with public health and HESS guidelines and regulations.
Report and correct violations from various regulatory inspections and correct where it involves Housekeeping operations or team members.
Monitor work done by the Housekeeping Supervisor – IPM and report findings to the Executive Housekeeper.
Maintain effective and productive working relationships with staff, peers, managers and officers.
Follow and adhere to all HESS procedures, training and requirements.
Comply with company policy regarding waste separation and environmental compliance
Conduct regular training with all departmental team members on food waste separation and environmental compliance as per Global HESS policies
Lead by example in matters of professionalism, ethics, responsibility, integrity, ownership, engagement and personal presentation
Provide regular training sessions to the Housekeeping Supervisors and team members using the manuals, presentations and materials provided by HAL Corporate Housekeeping.
Prepare and submit performance evaluations / appraisals for the Housekeeping Supervisor and all Housekeeping Crew as per set schedule by HR department to the Executive Housekeeper for review.
Consult, guide, and administrate disciplinary action to Housekeeping Supervisors and / or team members when and if required. All performance evaluations and disciplinary issues are to be reviewed by the Executive Housekeeper prior to being issued or administered.
Champions the use of the Navigator App experience tools to drive greater onboard revenue and guest satisfaction performance.
Perform other miscellaneous duties relative to hotel condition / cleanliness, guest requirements and various orders as issued or delegated by the Executive Housekeeper.

Qualifications

Preferred College or University degree/diploma in Hospitality Management related field preferred. International equivalent suffices.
Minimum 1-year leadership experience in the Hospitality Industry showing progressive growth in responsibility.
Preferred 1 years of shipboard experience within the Housekeeping Services environment.
Able to work well and communicate effectively with both shipboard personnel.
Ability to multi-task and handle constantly changing priorities.
Leadership, training and organizational skills demonstrated through experience.
Basic knowledge of Public Health and Sanitation protocols.
Working knowledge of computers and the ability to navigate within a variety of software programs such as Excel, Word and PowerPoint.

APPLY: https://hollandamericagroup.pinpointhq.com/en/postings/1648e238-c7bf-4d56-918c-378f5d58c444

4. 1st Commis Chef – Kouzon

Department: Galley

Workplace type: Onsite, Fixed Term Contract

Reporting To: Chef De Partie

By applying to this position, your application will be submitted to Kouzon, one of Princess Cruises official Hiring Partners based in Eastern Europe. A recruiter from Kouzon will contact you soon if your qualifications align with our requirements for this position.

Responsibilities

The 1st Commis Chef is responsible for assisting the Sous Chef and Chef de Partie in producing and delivering the best culinary experience at sea.
The role requires a strong understanding of international cuisine, recipes and culinary processes and food safety practices.
Job responsibilities include adhering to company recipes, daily production schedules, demonstrating an ongoing understanding of the ingredient consumption required for daily production to minimize food waste during production.
The role also requires demonstrating commitment to safety, compliance with international regulations and Company standards and upholding the company’s values while maintaining professional relationships, and promoting a harassment-free environment.

Qualifications

At least 1 to 2 year of prior work experience in a culinary environment as Commis Chef or similar roles.
Culinary related education (Preferred).
Knowledge of basic food preparation, presentation, and preservation.
Basic knowledge of Public Health, Food Safety and Sanitation regulations and procedures.
Ability to organize and complete work by deadlines.
Good English language skills, both verbal and written. Ability to work in a large multinational environment.

APPLY: https://princesscruises.pinpointhq.com/en/postings/de798e0b-a85d-4897-8c6e-9b21003987b3?token=eRHikgnHpNx3Huge1c2X98Zw

MSC Cruises

1. Nail Technician

ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)

BUSINESS AREA: Hotel

LINE MANAGER: SPA Manager

In line with MSC Cruises policies and procedures and under the supervision of the SPA Manager, the Nail Technician is responsible for delivering an exceptional guest experience by providing professional nail, hand and foot services as well as wellness education in order to maximise SPA revenue and achieve the highest levels of guest satisfaction.

Responsibilities

Performs professional, customer-oriented manicure and pedicure services in accordance with company protocols
Delivers the highest standards of service to all guests within the SPA facilities
Actively promotes SPA services, packages and the SPA facilities
Accurately and efficiently schedules guest appointments and consultations
Maintains the standards and visual presentation of the salon work stations and SPA facilities
Follows all sanitation and cleaning procedures for salon work stations and equipment
Assists in all areas of the SPA operation as requested by the SPA Manager.

Qualifications

Proficient speaking, reading, and writing skills in English, and with a fluent level in at least 2 of the following languages: German, Italian, French, Spanish, Portuguese, Japanese, Russian, Chinese. Any other language is considered as a plus
High School Graduate or equivalent
Must hold relevant qualifications
Nail Design certificate is advantageous
At least 1 years’ experience as a Nail Technician with ability to complete a full set of acrylic or gel nails in 1 hour 10 minutes
Up-selling and cross-selling skills
Exceptional communication and customer service skills
Ability to work without direct supervision.

VISA REQUIREMENTS (if any)

Possess a valid passport and when possible a seaman book copy

APPLY: https://www.careers.msccruises.com/vacancies/onboard-jobs/search?paramS=__0__0__1

2.Restaurant Manager_ Explora Journeys

ORGANIZATION: MSC Malta Seafarers Co. Ltd (on board job)

BUSINESS AREA: Hotel

LINE MANAGER: F&B Manager

An exciting opportunity exists for a world class Restaurant Manager to join our newly created luxury travel brand “Explora Journeys”. Under the general guidance of the F&B Manager maximize guest satisfaction and food and beverage profitability by managing the restaurants and its staff and execute food and beverage marketing and sales strategies. All works are carried out in line with the company guidelines and business plan, the departmental business plan, and Explora Journeys guidelines and service concepts.

Responsibilities

Checks the restaurant reservations, cruises arrival list, and VIP list to ensure that own staff is aware of VIP guests, packages and use name when appropriate.
Assists over menu changes and /or relevant feedbacks together with Corporate Chef and Corporate office plans and co-ordinates in-house.
The Restaurant Manager supervises and budgets works pro-actively to minimize complaints from Guests.
Follows-up with Guests to determine satisfaction; measures results and establishes strategies to improve the quality of the Guest experience.
Demonstrates understanding and practical knowledge of Food Safety as defined in Company manuals.
Accepts flexible work schedule, necessary for uninterrupted service to ship guests.
Maintains own working area, materials and company property clean, tidy and in good shape; reports defective materials and equipment to appropriate individual.
Continuously seeks to endeavor and improve the department’s efficient operation, and knowledge of own job function.

Qualifications

A minimum of 4-years experience in the position with diverse luxury Hospitality and/ or luxury Cruise lines;
Fluent in oral and written English (working & Safety Language of the Company). Ability to speak, read and write any additional language (German, Italian, Spanish, Portuguese, French) is considered as a plus.
Certified in Food Safety/HACCP.
High School Graduate.
A certificate, diploma or document to certify you have a full and professional knowledge of Dining overall operations.
Sound knowledge of accounting and computerized Dining systems.
Demonstrated skills in one-on-one communications with Guests.
Above average skills in tactful and diplomatic problems handling.
Sound supervisory skills and proven ability to work in a harmonious productive team environment.