United Placement Group is currently hiring for various remote, on-site and full time positions. This article covers a list of available careers at United Placement Group.
1.Center Manager
Join a dynamic and collaborative team where your expertise in remote call center management will play a pivotal role in shaping a successful future.
Location: Bradenton, Florida, United States
Job Type : Full-time, On-site
Responsibilities
- Hiring, Training, Coaching and Leading
- Handle escalated customer inquiries, guide employees through difficult calls or issues and effectively diffuse angry customers.
- Manage and resolve complex issues that cannot be resolved by call center representatives.
- Oversee the call center team to achieve both quantitative and qualitative objectives.
- Assign call center/field representative relationships for daily outreach strategy working closely with cross-functional teams.
- Collaborate with cross-functional teams to create rollout plans for new products, services or technology.
- Develop training programs for new products, services or technology as needed to ensure staff competency.
- Conduct weekly quality assurance evaluations, providing coaching and/or corrective action as needed to maintain service excellence.
- Conduct daily meetings to review the preceding week’s performance and take necessary corrective actions.
- Review Ricochet data to identify trends and areas for improvement.
Qualifications
- Proven experience as a Call Center Manager or similar position preferably in a remote environment.
- Proficiency with necessary technology hardware, including computers, phone systems, etc.
- Proficiency with necessary technology software, including CRMs, dialer systems, Office Suite.
- Experience with managing a team of diverse call center representatives.
- Experience with hiring, training, coaching and mentoring successful call center representatives.
- Proven track record of driving change and results in a call center environment.
- Excellent communication and interpersonal skills to effectively engage with candidates, hiring managers and stakeholders.
- Adept at evaluating candidate qualifications and conducting behavioral interviews.
- Demonstrated ability to adapt to changing priorities and business needs.
- Passion for fostering a diverse and inclusive workforce. Bachelor’s degree in Business Administration or relevant field preferred
Benefits
- Medical
- Dental
- Vision
- 401k
- Life Insurance
- PTO
- Weekly Payroll
TO APPLY: https://apply.workable.com/unitedplacementgroup/j/D0D3889BAA/
2.Deed Research and Retrieval Specialist
Join their dynamic estate planning services team as a Deed Research and Retrieval Specialist where you will hold a critical role in our operations. You will be at the forefront of conducting thorough and meticulous research, uncovering property deeds and other vital legal documents.
Location: Bradenton, Florida, United States
Job Type : Full-time, On-site
Responsibilities
- Uncovering property deeds and significant legal documents through careful research.
- Collaborating with county offices, public record databases and other valuable resources to gather essential information.
- Ensuring the authenticity and precision of retrieved documents.
- Analyzing and interpreting complex legal descriptions, encumbrances and other property-related details.
- Creating comprehensive reports summarizing research results, exclusively created for enhancing our estate planning services.
Qualifications
- Proven experience in property deed research and retrieval, preferably within estate planning or real estate industry.
- Strong understanding of property law, legal terminology and land records.
- Proficiency in utilizing online databases, public records and other research tools.
- Excellent attention to detail and the ability to work independently.
- Exceptional communication skills, both written and verbal.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Benefits
- Competitive salary commensurate with experience.
- Comprehensive health, dental and vision insurance.
- Retirement savings plan with company matching.
- Professional development opportunities and continued education.
- Collaborative and supportive work environment.
TO APPLY: https://apply.workable.com/unitedplacementgroup/j/6220E74668/
3. Estate Planning Attorney – Remote/Contract – Bilingual
The ideal candidate will have a strong background in estate planning, a commitment to excellence and a client focused approach.
Location: San Antonio, Texas, United States
Job Type : Contract, Remote
Responsibilities
- Specialize in Estate Planning and Business Formation
- Have a minimum of 3 years of experience in estate plan drafting.
- Be knowledgeable in probate avoidance, asset protection, business formation, succession planning, taxation, Medicaid-related issues and support needs planning.
- Be comfortable conducting consultations via virtual platforms.
- Possess professional liability insurance.
Qualifications
- Active Membership with the Texas State Bar
- Prior experience in private practice is essential.
- Must be a resident of Texas.
- At least three years of experience in estate plan drafting.
- Familiarity with modern technology, including Microsoft products and CRMs.
- Comfortable with virtual communication methods,
- Bilingual skills (Spanish)
- Comfortable with preparing asset protection irrevocable trusts.
- Knowledge in persons with a disability , real estate, elder law, taxation and asset protection.
- Prior experience in business formation is highly desirable.
- Additional state bar admissions would be a plus.
Benefits
- Increase your client base without the need for marketing time or expense.
- Receive support for information collection, technology assistance and access to reference materials.
- Access to deed retrieval services.
- Assistance with document printing and execution.
- Control your own time and schedule.
- Direct weekly payments without the hassle of invoices.
- Conduct 100% virtual/telephonic consultations.
- Competitive salary and benefits package.
TO APPLY: https://apply.workable.com/unitedplacementgroup/j/0328315744/
